Effective Date: [1st July 2025]

Website: www.gamematrix.co.uk

Please read these Terms of Service (“Terms”, “Terms and Conditions”) carefully before using the Game Matrix website operated by Game Matrix® (“us”, “we”, or “our”).

By accessing or using this website, you agree to be bound by these Terms. If you do not agree to any part of the terms, you must not use our website or services.

1. Website Usage

You agree to use www.gamematrix.co.uk only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the website.

You may not use this site:

For any fraudulent purposes

To transmit or distribute any malware, viruses, or harmful content

To collect personal data from other users without consent

To impersonate another person or entity

We reserve the right to restrict or terminate access to our site without notice if we believe you have violated these terms.

2. Product Information & Purchase Terms

All product descriptions, pricing, and availability are subject to change without notice. We make every effort to ensure that the information displayed is accurate, but we do not guarantee that all details are always up to date or error-free.

When You Place an Order:

You agree that all details you provide are accurate and complete

All orders are subject to availability and confirmation of payment

We reserve the right to refuse or cancel any order at our discretion

Payment:

Secure payments are processed through third-party providers (e.g., Stripe, PayPal)

Prices are listed in GBP (£) and include VAT where applicable

Shipping:

Orders are usually dispatched the next working day

Most UK orders arrive within 1–3 business days

We are not responsible for delays caused by couriers or external circumstances

3. Returns & Refunds

We offer a 14-day return policy. You may return any item in its original condition within 14 days of delivery for a full refund.

Returns must include all original packaging and accessories. Items returned in used or damaged condition may be subject to a partial refund.

For full details, please refer to our Returns & Refunds Policy page.

4. Limitation of Liability

To the fullest extent permitted by law, Game Matrix shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or products, including but not limited to:

Loss of data

Loss of revenue or profits

Downtime or service interruptions

Incompatibility or functionality issues with third-party hardware/software

All products are used at the customer’s own risk. We provide technical support where possible but do not guarantee compatibility with user-supplied accessories, ROMs, or custom software.

5. Intellectual Property

All content on this website — including logos, product images, descriptions, graphics, text, and layout — is the intellectual property of Game Matrix® and is protected by UK and international copyright and trademark laws.

The name Game Matrix, our logo, and the Game Matrix brand are registered trademarks in the United Kingdom. You may not use, reproduce, or distribute any part of this website or brand identity without written permission.

6. External Links

Our website may contain links to third-party websites. These are provided for your convenience and do not signify endorsement. We have no control over the content or practices of those sites and are not responsible for any issues arising from their use.

7. Changes to These Terms

We reserve the right to update or change these Terms at any time without prior notice. Changes will be posted on this page with an updated effective date. Continued use of the website after such changes constitutes your acceptance of the revised terms.

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8. Governing Law

These Terms and your use of this website are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the UK courts.

9. Contact Us

If you have any questions about these Terms or anything else on our website, please contact us via:

Contact Form: Available on our Contact Us page

Game Matrix® www.gamematrix.co.uk Trusted source for Retro Handheld Game Consoles