Product Information
What is the R36S?
The R36S is a powerful Linux-based retro handheld game console preloaded with thousands of classic games across multiple platforms.
Can I see a full list of games included?
The R36S Retro Handheld Console comes preloaded with thousands of games spanning a huge range of classic systems. While there isn’t a direct link to a full list (due to the massive size of the library), I can give you a solid overview of what’s included.
Please note, as these consoles are preloaded in batches, there may be a slight 2% variation in the game list. All major and iconic games are still included, ensuring a full retro experience.
The console supports and includes games from systems like:
NES (Nintendo Entertainment System)
SNES (Super Nintendo)
N64 (Nintendo 64)
Game Boy / Game Boy Color / Game Boy Advance
Sega Genesis / Mega Drive
Sega Game Gear
PlayStation 1
PlayStation Portable (PSP)
Dreamcast (with some limitations)
Nintendo DS (light support for select games)
Neo Geo
PC Engine / TurboGrafx-16
CPS1, CPS2, CPS3 (Capcom arcade)
MAME (arcade games)
Some of the standout games across various platforms include:
🎮 NES:
Super Mario Bros.
The Legend of Zelda
Mega Man 2
Castlevania
Punch-Out!!
🎮 SNES:
Super Mario World
Zelda: A Link to the Past
Chrono Trigger
EarthBound
Super Metroid
🎮 N64:
Super Mario 64
Zelda: Ocarina of Time
GoldenEye 007
Mario Kart 64
Banjo-Kazooie
🎮 Game Boy / GBC / GBA:
Pokémon Red/Blue/Yellow/Emerald/FireRed
Metroid Fusion
Advance Wars
Mario Kart: Super Circuit
Final Fantasy Tactics Advance
🎮 Sega Genesis / Game Gear:
Sonic the Hedgehog 1–3
Streets of Rage 1–3
Shining Force
Gunstar Heroes
Golden Axe
🎮 PlayStation 1:
Final Fantasy VII / VIII / IX
Crash Bandicoot
Metal Gear Solid
Castlevania: Symphony of the Night
Resident Evil series
🎮 PSP:
GTA: Vice City Stories / Liberty City Stories
God of War: Chains of Olympus
Metal Gear Solid: Peace Walker
Monster Hunter Freedom Unite
Persona 3 Portable
🎮 Dreamcast (select titles):
Sonic Adventure 1 & 2
Jet Set Radio
SoulCalibur
Crazy Taxi
Marvel vs Capcom 2 (in some builds)
🎮 Arcade (MAME / CPS):
Street Fighter II
Pac-Man
Metal Slug series
The Simpsons Arcade Game
Teenage Mutant Ninja Turtles
Since it’s running ArkOS, it’s highly customizable — you can even add your own ROMs via microSD if you have specific games in mind.
Can I use earphones with the R36S Retro Handheld Console?
Yes, the R36S supports wired earphones via a standard 3.5mm headphone jack, allowing you to connect your favorite wired headphones easily. However, the device does not support Bluetooth audio for earphones.
Are the consoles plug-and-play?
Yes! Everything comes pre-installed — simply turn it on and start gaming.
Features & How-To Guides
Can I save my game progress?
Yes, most games support saving! These consoles use multiple emulators, and each one handles saves differently. Many games allow in-game saving, and others use “save states” via the emulator. Since there are thousands of games included, saving methods may vary. If you have a specific game in mind, feel free to ask—we’ll happily check it for you.
How do I exit a game and return to the main menu?
To exit a game, press Start + Select at the same time twice quickly. This will either bring up the menu or return you to the game list. If that doesn’t work, try pressing L1 + R1 + Start + Select together — some emulators use this combination.
How do I charge the console, and how long does the battery last?
Use the included USB-C charging cable to charge the console. A full charge takes around 2–4 hours, and you can expect 4–7 hours of playtime depending on game intensity and screen brightness.
Ordering & Shipping
How long does it take to process and dispatch my order?
Orders are typically processed and dispatched the next working day (Monday–Friday, excluding holidays). Orders placed over the weekend will be shipped on Monday. We aim to dispatch all orders before 1 PM for same-day processing.
How long will delivery take after dispatch?
Most UK orders are delivered within 1–3 working days via tracked courier service like Royal Mail.
Will I receive tracking information for my order?
Yes, once your order has been dispatched, you’ll receive a confirmation email with your tracking details so you can monitor your delivery every step of the way.
Can I change or cancel my order after placing it?
If your order hasn’t been dispatched yet, we’ll do our best to help you change or cancel it. Please contact us as soon as possible with your order number and requested changes.
Returns & Warranty
Can I return the product?
Absolutely. We offer a 14-day no-questions-asked return policy.
How do I return a product?
Simply contact us through our website or messaging system. We’ll provide you with a prepaid return label and clear instructions. You can use the original packaging or any suitable alternative to protect the item during return.
Do you offer any warranty?
We provide full support during the 14-day return window. If your console arrives faulty or develops an issue within this period, we’ll arrange a return or replacement at no extra cost.
Can I return the console even if I’ve used it?
Yes, as long as it’s within 14 days and the console is in good condition with all original accessories included. We want you to be fully happy with your purchase.
Payments & Billing
Is payment secure?
Yes. We use encrypted, secure checkout systems for full peace of mind.
What payment methods do you accept?
We accept secure and convenient payment options, including:
Debit & Credit Cards (Visa, MasterCard, Maestro)
PayPal
Can I change or cancel my order after payment?
If your order hasn’t been dispatched yet, we’re happy to help make changes or cancel it. Please contact us as soon as possible with your order number.
Usage & Troubleshooting
My device is overheating or shutting down — what should I do?
It’s normal for the console screen to feel slightly warm during gameplay, especially with more demanding games — this does not indicate a fault. However, if the device becomes excessively hot, ensure it’s being used in a well-ventilated area and not placed on soft surfaces like beds or cushions.
If the issue continues, please contact us. We’ll be happy to help with troubleshooting or arrange a replacement or refund if necessary.
Some games don’t save progress or behave differently — why is that?
These consoles use multiple emulators, and each one handles saves differently. Many games allow in-game saving, and others use “save states” via the emulator. Since there are thousands of games included, saving methods may vary. As an additional fact,many classic games were designed to be completed in one sitting and don’t include built-in save features.
If you have a specific game in mind, feel free to ask—we’ll happily check it for you.
My console isn’t turning on — what should I check?
First, make sure the console is properly charged using the included USB-C cable. Leave it charging for at least 15–30 minutes before attempting to turn it on. Also, ensure that the microSD card is correctly and fully inserted into the console, as the device may not boot properly without it.
If there’s still no response, try using a different charger or USB-C cable. If the problem continues, please contact us for further assistance.