Product Information
What is the R36S?
The R36S is a budget-friendly vertical handheld powered by the RK3326 chip, capable of emulating classics from the NES up to many PS1 and some N64 titles. It features a vibrant 640×480 IPS screen and dual analog sticks for an enhanced gaming experience. It typically comes preloaded with thousands of games, ready to play. For optimal performance, it runs ArkOS, a custom Linux-based system that optimises the hardware and offers a highly customisable interface.
Can I see a full list of games included?
The R36S Retro Handheld Console comes preloaded with thousands of games spanning a huge range of classic systems. While there isn’t a direct link to a full list (due to the massive size of the library), we can give you a solid overview of what’s included.
Popular Pokémon Games Included on R36S
(40K, 60K, 100K version)
Game Boy / Game Boy Color (GB/GBC)
Pokémon Red
Pokémon Blue
Pokémon Yellow
Pokémon Gold
Pokémon Silver
Pokémon Crystal
Pokémon Pinball
Game Boy Advance (GBA)
Pokémon Ruby
Pokémon Sapphire
Pokémon Emerald
Pokémon FireRed
Pokémon LeafGreen
Pokémon Pinball: Ruby & Sapphire
Pokémon Mystery Dungeon: Red Rescue Team
OTHER POPULAR TITLES ON R36S
Game Boy Advance (GBA)
Super Mario Advance
Super Mario Advance 2: Super Mario World
Mario Kart: Super Circuit
Sonic Advance
Castlevania: Aria of Sorrow
Castlevania: Circle of the Moon
Castlevania: Harmony of Dissonance
Final Fantasy VI Advance
Final Fantasy Tactics Advance
Advance Wars
The Legend of Zelda: The Minish Cap
Metroid Fusion
Metroid: Zero Mission
PlayStation 1 (PSX/PS1)
Tekken 3
Crash Bandicoot 3
Final Fantasy Tactics
Gran Turismo
Legacy of Kain – Soul Reaver
Need for Speed 2
Need for Speed 3 : Hot Pursuit
Tactics Ogre
Metal Slug X
PSP (PPSSPP)
Dragon Ball Z – Shin Budokai
Grand Theft Auto: Vice City Stories
Need for Speed: Most Wanted
Soulcalibur: Broken Destiny
God of War: Chains of Olympus (Demanding game, playable with frameskip if it lags.)
Super Nintendo
Super Mario World
The Legend of Zelda: A Link to the Past
Chrono Trigger
Donkey Kong Country
Super Metroid
Final Fantasy
Nintendo 64 (Mupen64Plus)
Super Mario 64
Mario Kart 64
Zelda: Ocarina of Time
GoldenEye 007
Arcade / Neo-Geo (MAME2003 Plus / FinalBurn Alpha)
Metal Slug series
Street Fighter II / Alpha
Marvel vs Capcom
Mortal Kombat series
Contra
WWF WrestleFest
WWF Superstars
Robocop
Dreamcast
Crazy Taxi 1–2
Legacy of Kain – Soul Reaver
Soul Calibur
Marvel vs Capcom 2
Sonic Adventure2
Since it’s running ArkOS, it’s highly customizable — you can even add your own ROMs via microSD if you have specific games in mind.
Can I use earphones with the R36S Retro Handheld Console?
A: Yes, the R36S supports wired earphones via a standard 3.5mm headphone jack, allowing you to connect your favorite wired headphones easily. However, the device does not support Bluetooth audio for earphones.
Are the consoles plug-and-play?
Yes! Everything comes pre-installed — simply turn it on and start gaming.
Features & How-To Guides
Can I save my game progress?
Yes, many games allow in-game saving, while others use “save states” via the emulator. Here are the most common steps to save and load game progress:
SELECT + R1 → Save progress
SELECT + L1 → Load progress
SELECT + UP/DOWN → Change save slot (useful for multiple save files)
Please be careful not to accidentally load a save when you intend to save, as this can overwrite your progress.
How do I exit a game and return to the main menu?
To exit a game, press Start + Select at the same time twice quickly.
Some games can also be exited via the in-game menu. For example, certain PlayStation titles allow you to open the menu by pressing down the right joystick, then selecting the exit option.
How do I charge the console, and how long does the battery last?
Use the included USB-C charging cable to charge the console. A full charge takes around 2–4 hours, and you can expect 4–7 hours of playtime depending on game intensity and screen brightness.
How can I add games to favourites?
There are two methods to add games to favourites:
- Press the Y button while hovering over the game you want to favourite
- If the first method doesn’t work, press and hold the X button
How do I change the theme?
Press the ‘Start’ button to open the main menu
Go to ‘UI Settings’
Select ‘Theme’
Choose “Epic”, “Epic Cody”, or “Epic Noir”
Press A to apply
Press B to return to the Home screen
Ordering & Shipping
How long does it take to process and dispatch my order?
Orders are typically processed and dispatched the next working day (Monday–Friday, excluding holidays). Orders placed over the weekend will be shipped on Monday. We aim to dispatch all orders before 1 PM for same-day processing.
How long will delivery take after dispatch?
Most UK orders are delivered within 1–2 working days via tracked courier service like Royal Mail.
Will I receive tracking information for my order?
Yes, once your order has been dispatched, you’ll receive a confirmation email with your tracking details so you can monitor your delivery every step of the way.
Can I change or cancel my order after placing it?
If your order hasn’t been dispatched yet, we’ll do our best to help you change or cancel it. Please contact us as soon as possible with your order number and requested changes.
Returns & Warranty
Can I return the product?
Absolutely. We offer a 30-day no-questions-asked return policy.
How do I return a product?
Simply contact us through our website or messaging system. We’ll provide you with a prepaid return label and clear instructions. You can use the original packaging or any suitable alternative to protect the item during return.
Do you offer any warranty?
We provide full support during the 30-day return window. If your console arrives faulty or develops an issue within this period, we’ll arrange a return or replacement at no extra cost.
Can I return the console even if I’ve used it?
If your order hasn’t been dispatched yet, we’ll do our best to help you change or cancel it. Please contact us as soon as possible with your order number and requested changes.
Payments & Billing
Is payment secure?
Yes. We use encrypted, secure checkout systems for full peace of mind.
What payment methods do you accept?
We accept secure and convenient payment options, including:
Debit & Credit Cards (Visa, MasterCard, Maestro)
PayPal
Can I change or cancel my order after payment?
If your order hasn’t been dispatched yet, we’re happy to help make changes or cancel it. Please contact us as soon as possible with your order number.
Usage & Troubleshooting
My console isn’t turning on — what should I check?
First, make sure the console is properly charged using the included USB-C cable. Leave it charging for at least 2–3 hours before attempting to turn it on. Also, ensure that the microSD card is correctly and fully inserted into the console, as the device may not boot properly without it.
If there’s still no response, try using a different charger or USB-C cable. If the problem continues, please contact us for further assistance.
I bought the 256GB (60K) version, but it is only showing around 20 games?
This usually happens when a search filter has been applied. In that case, the number you see reflects only the results of your search, not the full game library.
To fix this, press **Y** to open the search/filter menu, then select **Reset** and press Enter. This will clear any filters and restore the full list of games.
How can I fix the white screen issue in certain games, such as Pokémon?
Go to:
Home Screen
Strat Button
Emulator Settings
Game Boy Color
Emulator > RETROARCH
Core > MGBA_RUMBLE
My device is overheating or shutting down — what should I do?
It’s normal for the console screen to feel slightly warm during gameplay, especially with more demanding games — this does not indicate a fault. However, if the device becomes excessively hot, ensure it’s being used in a well-ventilated area and not placed on soft surfaces like beds or cushions.
If the issue continues, please contact us. We’ll be happy to help with troubleshooting or arrange a replacement or refund if necessary.
Why is the battery draining quickly or showing inaccurate levels?
This is normal for brand-new devices that haven’t gone through a full charge cycle yet. The battery indicator can be inaccurate on the first few uses because the system hasn’t calibrated itself. Here’s what we recommend:
- Fully charge the console to 100%
Even if it reaches 100% quickly, leave it plugged in for at least 2–3 hours to ensure a proper initial charge.
- Use the console until the battery drops to around 10–20%
This helps the system learn the real battery capacity.
Some games don’t save progress or behave differently — why is that?
These consoles use multiple emulators, and each one handles saves differently. Many games allow in-game saving, and others use “save states” via the emulator. Since there are thousands of games included, saving methods may vary. As an additional fact,many classic games were designed to be completed in one sitting and don’t include built-in save features.
If you have a specific game in mind, feel free to ask—we’ll happily check it for you.
My console isn’t turning on — what should I check?
First, make sure the console is properly charged using the included USB-C cable. Leave it charging for at least 15–30 minutes before attempting to turn it on. Also, ensure that the microSD card is correctly and fully inserted into the console, as the device may not boot properly without it.
If there’s still no response, try using a different charger or USB-C cable. If the problem continues, please contact us for further assistance.